{"id":449092,"date":"2023-05-09T13:57:02","date_gmt":"2023-05-09T17:57:02","guid":{"rendered":"https:\/\/www.smartertravel.com\/?p=449092"},"modified":"2023-05-09T13:57:10","modified_gmt":"2023-05-09T17:57:10","slug":"dot-to-propose-new-rules-around-compensation-for-delayed-or-canceled-flights","status":"publish","type":"post","link":"https:\/\/www.smartertravel.com\/dot-to-propose-new-rules-around-compensation-for-delayed-or-canceled-flights\/","title":{"rendered":"Airlines May Soon Have to Pay Passengers for Delayed or Canceled Flights"},"content":{"rendered":"\n

If you\u2019re flying to or from destinations like the European Union (E.U.) or Canada and your flight gets delayed or canceled, you\u2019re covered under strict passenger rights rules entitling you to financial compensation. In the United States, passengers don\u2019t currently have the same legal protections, but the Department of Transportation (DOT) is hoping to change that.\u00a0<\/p>\n\n\n\n

The DOT just announced<\/a> \u201cplans to launch a new rulemaking\u201d that will require airlines to compensate passengers when flights are delayed or cancelled because of reasons within the airline\u2019s control (such as mechanical issues or crew staffing). Stranded passengers could receive coverage for expenses incurred due to the delay including meals, hotels, taxis, and rebooking costs.\u00a0<\/p>\n\n\n

\n

Related:<\/h3>\n

The Sneaky Tactic Airlines Use to Claim an Online Flight<\/a><\/p><\/span>\n<\/div>\n\n\n

\u201cWhen an airline causes a flight cancellation or delay, passengers should not foot the bill,\u201d said U.S. Transportation Secretary Pete Buttigieg. \u201cThis rule would, for the first time in U.S. history, propose to require airlines to compensate passengers and cover expenses such as meals, hotels, and rebooking in cases where the airline has caused a cancellation or significant delay.\u201d\u00a0<\/p>\n\n\n\n

These rules would not apply when flight disruptions are due to a reason outside of the airline\u2019s control, such as bad weather.<\/p>\n\n\n\n

\"Man
Song_about_summer | Adobe Stock<\/span><\/figcaption><\/figure>\n\n\n\n

Most major U.S. airlines voluntarily offer these reimbursements\u2014last year, the DOT unveiled an interactive airline customer service tool<\/a> that helps flyers find out what they are entitled to if their flight is delayed or cancelled, and many airlines were pressured into increasing the compensation offered. The DOT now wants to make these voluntary reimbursements into law to give flyers more protection.<\/p>\n\n\n\n

As part of the new rules proposal, the DOT is publishing a new site, FlightRights.gov<\/a>, and expanding its airline customer service dashboard to show if additional compensation, such as cash, miles or vouchers are offered to passengers on delayed\/cancelled flights.<\/p>\n\n\n

\n

Related:<\/h3>\n

The Airlines Most Likely to Bump You Off a Flight<\/a><\/p><\/span>\n<\/div>\n\n\n

Biden wants to push airlines to offer more than just a refund if a flight is cancelled, saying<\/a> that if the cancellation or delay was within the airline\u2019s control, \u201cYou deserve to be fully compensated. Your time matters. The impact on your life matters.\u201d<\/p>\n\n\n\n

Biden hopes that by holding airlines accountable for delays and cancellations, the number of disrupted flights will decrease. He pointed to a study that found that after the E.U. required airlines to compensate passengers for flight delays, the number of flight delays decreased.\u00a0<\/p>\n\n\n\n

The White House did not give a firm date as to when these new rules will be proposed, only saying \u201clater this year.\u201d<\/p>\n\n\n","protected":false},"excerpt":{"rendered":"

If you’re flying to or from destinations like the European Union (E.U.) or Canada and your flight gets delayed or canceled, you’re covered under strict passenger rights rules entitling you to financial compensation. In the United States, passengers don’t currently have the same legal protections, but the Department of Transportation (DOT) is hoping to change […]<\/p>\n","protected":false},"author":3257,"featured_media":449097,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"inline_featured_image":false,"stpt_category":185751,"stpt_post_tag":185939,"stpt_st_article_types":0,"stpt_st_travel_types":0,"stpt_st_campaign":0,"stpt_st_providers":0,"ep_exclude_from_search":false,"apple_news_api_created_at":"","apple_news_api_id":"","apple_news_api_modified_at":"","apple_news_api_revision":"","apple_news_api_share_url":"","apple_news_coverimage":0,"apple_news_coverimage_caption":"","apple_news_is_hidden":false,"apple_news_is_paid":false,"apple_news_is_preview":false,"apple_news_is_sponsored":false,"apple_news_maturity_rating":"","apple_news_metadata":"\"\"","apple_news_pullquote":"","apple_news_pullquote_position":"","apple_news_slug":"","apple_news_sections":"[]","apple_news_suppress_video_url":false,"apple_news_use_image_component":false},"categories":[185727,185751,2206,4357],"tags":[185939],"smartertravel_exclude_from":[],"st_article_types":[3475],"st_travel_types":[],"st_providers":[],"audience-tags":[185735,185503,185531],"destination":[],"departure":[],"all_publish_dates":["2023-05-09"],"apple_news_notices":[],"jetpack_featured_media_url":"https:\/\/www.smartertravel.com\/wp-content\/uploads\/2023\/05\/AdobeStock_212420148-e1683653910725.jpeg","yoast_head":"\nDOT to Propose Requiring Airlines to Compensate Passengers for Delayed or Canceled Flights<\/title>\n<meta name=\"description\" content=\"The United States may be joining other countries in requiring airlines to compensate passengers for delayed or canceled flights.\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.smartertravel.com\/dot-to-propose-new-rules-around-compensation-for-delayed-or-canceled-flights\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"DOT to Propose Requiring Airlines to Compensate Passengers for Delayed or Canceled Flights\" \/>\n<meta property=\"og:description\" content=\"The United States may be joining other countries in requiring airlines to compensate passengers for delayed or canceled flights.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.smartertravel.com\/dot-to-propose-new-rules-around-compensation-for-delayed-or-canceled-flights\/\" \/>\n<meta property=\"og:site_name\" content=\"SmarterTravel\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/smartertravel\" \/>\n<meta property=\"article:published_time\" content=\"2023-05-09T17:57:02+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2023-05-09T17:57:10+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.smartertravel.com\/wp-content\/uploads\/2023\/05\/AdobeStock_212420148-e1683653910725-1200x627.jpeg\" \/>\n\t<meta property=\"og:image:width\" content=\"1200\" \/>\n\t<meta property=\"og:image:height\" content=\"627\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@smartertravel\" \/>\n<meta name=\"twitter:site\" content=\"@smartertravel\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\">\n\t<meta name=\"twitter:data1\" content=\"2 minutes\">\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebSite\",\"@id\":\"https:\/\/www.smartertravel.com\/#website\",\"url\":\"https:\/\/www.smartertravel.com\/\",\"name\":\"SmarterTravel\",\"description\":\"The Best Trips Start Here\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":\"https:\/\/www.smartertravel.com\/?s={search_term_string}\",\"query-input\":\"required name=search_term_string\"}],\"inLanguage\":\"en-US\"},{\"@type\":\"ImageObject\",\"@id\":\"https:\/\/www.smartertravel.com\/dot-to-propose-new-rules-around-compensation-for-delayed-or-canceled-flights\/#primaryimage\",\"inLanguage\":\"en-US\",\"url\":\"https:\/\/www.smartertravel.com\/wp-content\/uploads\/2023\/05\/AdobeStock_212420148-e1683653910725.jpeg\",\"width\":8688,\"height\":4663,\"caption\":\"Business Man Missed Plane. 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